Customer Feedback

My call was answered promptly:
Yes No

I was transferred to the correct person to handle my needs:
Yes No

The person I talked to was polite and helpful:
Yes No

I received all the information I asked for when asking for an estimate:
Yes No

I received this information in a timely manner:
Yes No

My needs were met when I called to schedule work:
Yes No

I feel the scheduler did all he/she could to meet my needs:
Yes No

When calling with a problem or complaint, my concerns were addressed and handled politely and professionally:
Yes No

Any problems were corrected in a timely manner:
Yes No

Overall I would rate the service of the office of G&M Services as:
Excellent Good Fair Poor

Comments / Questions

Mechanics were on time to the job:
Yes No

Mechanics started working in a timely manner:
Yes No

Mechanics took all the necessary precautions to assure safety and cleanliness:
Yes No

Mechanics cleaned up any debris they had at the end of the day:
Yes No

Mechanics spent the entire time on the job in a productive manner:
Yes No

Mechanics assured the job was clean and complete before leaving:
Yes No

Mechanics were professional at all times on the job:
Yes No

Overall I would rate the service in the field as:
Excellent Good Fair Poor

Comments / Questions